FAQs

• What do I do if I'm not receiving RepSpark emails?
• Why Do I See “User Has Error(s) in Profile” on Customer Accounts?
• Why Can’t I Create Orders but Can View a Brand’s Products Page?
• Trouble Logging In?
• Why am i not receiving order submitted emails? How Do I Set My Notification Preferences in RepSpark? 
• Requesting Access to a Brand in RepSpark. 
• I Created an Order in Draft Status but I Can't Find It
• How do I change my address in RepSpark?
• When should I use "New Customer? Add to Shopify"?
• How to Manually Add Users in RepSpark
• How Do I Request Changes or Inquire About an Existing Order in RepSpark?
• How to change Account/Profile details after registration.